Note: These bots cannot, and likely will not, ba able to handle escalation items appropriately. There is a skill pipeline from junior tech to higher tiers and we’re going to see an aging skill demographic evaporate into thin air with no one to train the new bots on how to handle a constantly evolving tech base.
Source: MSP T2 Tech
these companies are just hoping to have a few senior level or experience programmers to fix the issues, of the ai or outsourced workers.
That’s still tens of thousands of jobs that will retire without a train-to-replace pipeline. And escalation, by design, is not formulaic enough to be handled by AI. It exclusively includes all tickets outside the normal troubleshooting and maintenance standard.
We’ll see an aging escalation base untill the pressure forces a few into retirement, which adds to other pressure and snowballs until we have an entire nation of Tier 1 chatbots and overseas Pakistani call center escalation reps.
Sure, but that’s a problem for the next CEO.
All the companies that don’t invest in junior developers are going to have a major issue once their senior developers retire.
retire(*)
(*) Or flee the slop that the midlevels produce
Capitalism isn’t know for it’s long term thinking. It’ll all be someone else’s problem.
they are, but they arnt going to stop listing “senior developers only” job listings. they will simply wait it out til they find one, or they can sell the company down the road, rinse and repeat.
It’s not (just) AI, it’s shameless and unregulated outsourcing, and H-1B visa abuse. At least in the US.
as a 30 year veteran this is great news!
in a decade I’ll practically be able to demand any salary I want.
thanks AI!
What did Al do this time? Last time he borrowed my car I didn’t get it back for a week and when I got it back he didn’t put any gas in the tank.
In the early 1900s there were unemployed councils, it might be time for unemployed/underemployed grads to start thinking about organizing themselves into similar organizations.
if it wasnt a problem before AI came on the board , it was deficient at least for CS people. the prime time to get hired was 2014ish-2020. thats why there was o many disastified reviews of universities during midpandemic of fresh graduates.
