ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 2 months agoCompany Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Failsfuturism.comexternal-linkmessage-square50fedilinkarrow-up1383arrow-down12
arrow-up1381arrow-down1external-linkCompany Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Failsfuturism.comThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 2 months agomessage-square50fedilink
minus-squareTexasDrunk@lemmy.worldlinkfedilinkarrow-up20·2 months agoOk, while I feel for the engineers this is EXACTLY what everyone predicted when they first announced they were going fully to AI for customer service.
Ok, while I feel for the engineers this is EXACTLY what everyone predicted when they first announced they were going fully to AI for customer service.