I work retail, and customer and fellow employee alike have no ability to google fucking anything, and this isn’t bound by any age bracket or demographic. Young and old alike, half my job is googling shit for them, I’ll do it in front of them in an attempt to be like “see you can do this yourself next time” and it never works. People will call my shop and ask me to google the phone number and directions TO OTHER STORES!
I forced a younger coworker to google a question he asked me yesterday and I swear I heard the fucking 2001 Space Odyssey theme played as he realized you can find information to answers your questions yourself!
lmao yeah it drives me up the wall because 90% of what I do at work is telling people who are smart enough to make upwards of 100k/year using our platform to fucking put their questions into our support center search which definitely has an article detailing the answer to the exact question they’re asking.
Google is one thing though because all of my dumbass friends who I’ve trained to google shit now just read the AI response at the top and go “Google said this” and every time I’m sitting there like “did you just let the AI tell you something probably incorrect instead of looking at at least 2 different links the search provided??? you didn’t even add a ‘[my specific search term] reddit’ to see if there was any answer from Stormfront-lite??”