i know and accept the pain of dealing with shitwad customers using shitty equipment, but i think its instructive that out of all the segments of the process of fast food there are, they start with the human to human interaction and communication.
thats how you know its about dislocation of worker value and not actually about efficiency.
nothing says customer service is a core value quite like making it harder and more complex to reach a decision making human to interact with.
now give me my 18,000 waters you fucking toaster oven.
i know and accept the pain of dealing with shitwad customers using shitty equipment, but i think its instructive that out of all the segments of the process of fast food there are, they start with the human to human interaction and communication.
thats how you know its about dislocation of worker value and not actually about efficiency.
nothing says customer service is a core value quite like making it harder and more complex to reach a decision making human to interact with.
now give me my 18,000 waters you fucking toaster oven.
I’ve been seeing a pivot by
from “AI replacing workers” to “AI augmenting workers” and it feels like additional evidence of this.