Well, this last week sure hasn’t gone as we planned. What was originally scheduled to be a celebration of five years of fun hasn’t quite lived up to that promise, so today I wanted to apologize. We’ll talk a little later about some of the “how,” but one of the things that I emphasize with the team is that players don’t care what’s happening behind the scenes when their experience is bad, they just want to know when it will get better, so let’s get to it.
The short answer is, we’re working on it but don’t have an official timeline yet. For many, the game is fine, but there are certain areas that are still experiencing issues that we’re troubleshooting. As a steward of this game that so many play each day, I know this isn’t a fulfilling answer, but it is where we are right now, and for that we’re sorry.
I’m a big fan of how transparent they’ve been about mtga development over the past few months, from the dev writeups to the clear messaging when things go wrong.
It looks like they updated some form of SQL/Database servers and saw a huge increase in delayed writes, specifically for premier draft picks (oddly).
Last week, a sudden and unexpected database performance issue sprang up. Our services suffered from severe delays during database writes, where actions taken by players are recorded for future reference. Behind the scenes, engineers were scrambling to investigate and diagnose the issue. Most of the system continued to work as normal, with slightly noticeable wait times. However, the impact on Premier Draft was catastrophic.
They apparently did a big database update rollout going on since March but it must have really crapped out in production. I feel bad for these people, that is definitely a frustrating and anxiety inducing situation to be in.
This is nice to hear at least. Does anyone know what the actual issues are that are causing them problems? The game appears fine for me but I only play a few formats.
Edit - I didn’t scroll down lol I see The How explained in the article now
