• PieMePlenty@lemmy.world
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    11 hours ago

    Why not have numbers? I never understood the need for names in places like this. Fuck you need my name for? What if there’s more than one John in here? Give me a number and call it out when ready… jeez.

    • edgemaster72@lemmy.world
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      7 hours ago

      I work in a place that uses names, if I had to guess it’s probably because it’s more personal. People are bad enough at paying attention to hear their own name, I have very little faith in people responding to a randomly assigned number.

      Also with phone in, online, and door dash et al. it might seem strange to use names for those, which we would need to because the person coming in isn’t going to know what number was assigned to the order and only in the phone in scenario could we communicate that directly (online ordering could tell them but again, people are dumb, they won’t know).

      • PieMePlenty@lemmy.world
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        41 seconds ago

        I don’t know how it is in the states, but fast food places here give you a small beeper with a number on it, when your order is ready, it beeps/vibrates and you pick your order up. No one shouting names, no overhearing names, no losing attention when a device in your hand starts beeping/vibrating. The number on it serves as a secondary backup. I’ve not been in a place where name giving was required. Different culture I guess.

    • Ephera@lemmy.ml
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      11 hours ago

      It’s probably supposed to make it more hip and personal. And the frequent complaints about misunderstandings are free marketing.