When I reduce the quote, I understand it as “bureaucracy is inhumane, depersonalized processes, evading individual concerns and preventing social mobility (that those worse off can get into a better situation)”.

I read that as well - but again, that’s a completely disconnected statement, so what’s the point? Ai Weiwei doesn’t elaborate on what kind of bureaucracy he encounted, how that bureaucracy differs from the one he was used to or holds as ideal. There’s nothing actionable here, i.e. that paragraph didn’t teach me anything about German bureaucracy.