The radiator makes unbearable noises throu out the night, which drives her insane. We think that this is due to air pockets in the pipes, we can hear crackling and water drops.
The heating system is common to the whole building, and I cant turn off hot water.
How do i open this shit
Don’t just call, make sure written request or digital. Gotta have a CYA (cover your ass) if you go to court.
Here is the evidence of the complaint…
Edit to add: can say "per our conversation on the phone… "
100%, can’t believe I forgot to put that part in. I added a note on documentation, because you’ll def need that if things progress that far.
Depending on the state, you could also easily record the calls for documentation. Look up state laws, and if you happen to be in a one party consent state, have at it with the phone calls, too.