If back and forth starts going, then it’s time for a call.
However text first to establish:
Is it shorter to take care of in text. Particularly if one party of the conversation tends to be needlessly verbose, text can be a godsend to let you skim their BS and cut to the chase.
If there has to be a conversation, when would be a good time.
It really depends case by case.
If back and forth starts going, then it’s time for a call.
However text first to establish: