“When you fill out your complaint, provide as much information as you can.”
“You cannot attach documents to your complaint.”
“0/250 characters”
:/
“When you fill out your complaint, provide as much information as you can.”
“You cannot attach documents to your complaint.”
“0/250 characters”
:/
I recently had a complaint form refuse my complaint because it was too rude!
There wasn’t any bad language in it at all. I removed the sentence "It’s now more than two months since the accident and I would have expected the repairs to have been completed by now” and that let it through - sensitive or what?
I once had the opposite experience. Calmly and amiably complained about an employee misbehaving, but got asked aside by the manager to talk. She asked me to put the complaint in writing through their system and, looking directly at my eyes, added “Please feel free to be as explicit and emotionally expressive as you want. Don’t refrain from expletives, rudeness and bad words. We would really, really want to understand the extent of your upset over this situation, you know what I mean?” That’s when I realized that she wanted to fire this employee guilt free and was asking me to give her the ammo for the firing squad in front of HR.