If you went to a store, purchased a board game, took it home and played it for a couple years, and then suddenly someone from that store came to your house, took the game from you and prevented you from playing it further, would that not be them stealing your money? Not really sure how this is different.

I believe it’s suggesting the negative reviews are all people with COVID, with the spikes in negative reviews being spikes in COVID cases, based on the dates.