Ex Wells Fargo employee here, back in the early 2010s we used to have unrealistic sales quotas for bankers and high pressure to meet them, with sales phone meetings at the end each shift. The result was the scandal we’re familiar with, millions of fake profiles and/or authorized accounts opened by those that couldn’t take the pressure. I think something similar is happening, Miller had given them a very high arrest quota, and you can see how this could lead to them arresting whoever they can
I agree. Without disagreeing with how evil some of the people in charge are, this behavior is entirely explained by unreasonable quotas and lack of accountability.
Individual agents struggle to meet an impossible quota, see a huge bonus dangled in front of them, and learn there are no consequences for taking shortcuts. Clearly designed to bring out the worst in people, to reward bad behavior, yet maintain a veneer of plausible deniability by those who intentionally created the situation
also apparently ICe contracts means you have to stay in for a few years or you have to payback the bonuses, or loans, so its a way to ensure some of them will stay on and not leave right away, which would increase the number of faux arrests.
Ex Wells Fargo employee here, back in the early 2010s we used to have unrealistic sales quotas for bankers and high pressure to meet them, with sales phone meetings at the end each shift. The result was the scandal we’re familiar with, millions of fake profiles and/or authorized accounts opened by those that couldn’t take the pressure. I think something similar is happening, Miller had given them a very high arrest quota, and you can see how this could lead to them arresting whoever they can
I agree. Without disagreeing with how evil some of the people in charge are, this behavior is entirely explained by unreasonable quotas and lack of accountability.
Individual agents struggle to meet an impossible quota, see a huge bonus dangled in front of them, and learn there are no consequences for taking shortcuts. Clearly designed to bring out the worst in people, to reward bad behavior, yet maintain a veneer of plausible deniability by those who intentionally created the situation
also apparently ICe contracts means you have to stay in for a few years or you have to payback the bonuses, or loans, so its a way to ensure some of them will stay on and not leave right away, which would increase the number of faux arrests.
Off topic but the fact that anyone still banks there, and that they’re even still allowed to operate, is just crazy to me.