• tourist@lemmy.world
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    1 year ago

    And it’s never even a half decent bot.

    “You double charged me this month”

    “Hi! For problems relating to your wifi, please visit our FAQ.”

    support bot has ended the chat

    • rustydrd@sh.itjust.worksOP
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      1 year ago

      Followed by an automated email that reads “Would you like to participate in our customer survey? We are dedicated to improving the quality of our customer support! :D”

      • Patches@sh.itjust.works
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        1 year ago

        I see you answered 0 out of 5 stars. Janice in Support (whom you’ve never spoken to) will now get put on a PIP.

        • toomanyjoints69@lemmygrad.ml
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          1 year ago

          I got fired because of a 1/5 star rating where in the comments of the feedback they said i did excellent and was nice but they hated “the damn robot before and after”

          My boss said that it was still my responsibility and that if i took more ownership i wouldnt get fired from wherever i worked in the future. I asked him if he would reconsider firing me. He paused for an exceptionally long time and said no. I cried and he laughed in my face. When security walked me out they wouldnt let me keep my headphones that i had brought in and paid for with my own money.