The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

  • Sciaphobia@sh.itjust.works
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    2 个月前

    I would wager the instability is intentional. Prevent cancelations for some time, and a non zero amount of people will not attempt the cancelation again later.

    • halcyoncmdr@lemmy.world
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      2 个月前

      Hanlon’s Razor would seem to apply here. Never attribute to malice that which is adequately explained by stupidity.

      Most likely the system that handles cancellations simply isn’t designed for a large number of simultaneous transactions. That’s simply not a system you would design or prioritize around guaranteed uptime.

      • BremboTheFourth@piefed.ca
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        2 个月前

        Hanlon’s razor is almost completely arbitrary and should only be applied in a vacuum. It’s about giving people the benefit of the doubt, not many-billions-of-dollars corporations