grte@lemmy.ca to Canada@lemmy.ca · 1 year agoCanada needs a digital infrastructure that isn't beholden to private interestsrabble.caexternal-linkmessage-square25fedilinkarrow-up1172arrow-down10
arrow-up1172arrow-down1external-linkCanada needs a digital infrastructure that isn't beholden to private interestsrabble.cagrte@lemmy.ca to Canada@lemmy.ca · 1 year agomessage-square25fedilink
minus-squareFarce Multiplier@mstdn.calinkfedilinkarrow-up1·1 year ago@BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.
minus-squareBCsven@lemmy.calinkfedilinkarrow-up1·1 year agoI guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience
@BCsven With their online integration, I couldn’t even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.
I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience